Fife Tourism Partnership

Enhancing Fife's Town Centre Businesses

Business Support Programme

In response to the evolving challenges faced by town centre and independent retail businesses, Fife Council invites you to participate in this new business support programme.

The programme has been designed to support and promote growth of our town centre-based businesses by upskilling owners and managers in three integral areas of business: marketing strategy and principles for retail and town centre businesses; digital transformation and introduction to e-commerce; and premises optimisation. Details are outlined below.

You will be supported through the programme by members of Fife Council’s Town Centre Development and Economic Development teams, and in partnership with Business Gateway Fife. The programme is completely FREE for Fife businesses. Spaces are limited so register now!

To register please visit:

Workshop: Marketing Strategy and Principles

Tuesday 28th May 2024 at 9:30am – 1pm at The Enterprise Hub, Glenrothes

Customers can't buy what they don't know. So how can you make sure the customers you want to win know about your business, what it can do for them and what makes it their best choice?

In this half-day workshop tailored for the specific needs of town centre independent retailers we'll take a deep dive into the fundamentals of great retail marketing and look at how you can apply that knowledge to grow your business. We'll look at why understanding the customers you want (who, often, are not the customers you currently have) is key to success and how your business can manage the fabled 'marketing mix' to its advantage. We'll also take a deep dive into advertising and promotion, looking at how it works, and what that means for the customers you want to engage.

The workshop will be delivered by Alan Clarke of The Business Growth Partnership. Alan is a marketing veteran with more than 30 years' experience including working in retail with Kwik Fit and Scottish Power. What he will share in the workshop doesn't come from any textbook. Rather it's based on his learnings at the coalface where he gathered the bumps and bruises that reflect the real-life world of retail.


Town Centre Digital Programme

Commencing week beginning 3rd June 2024

Delivered by Learn Ecommerce, the town centre digital support is a five-episode video on demand programme with weekly live sessions and one-to-one business advice from digital expert.

The five video on demand episodes are released at the beginning of each week, commencing week beginning 3rd June 2024. The topics covered will include digital essentials and communication; introduction to e-commerce and platforms; and booking and payment systems. There will be one live interactive session with the expert each week and the opportunity for 3 hours one to one support at the conclusion of the learning to address any specific business needs.

Premises Optimisation

Visits scheduled for week commencing 10th June 2024

Participating businesses will receive professional retail advice at their business premises with Lynda Murray, MD of International Visual. Lynda will offer focused one to one support on the visual appeal of your store and how to optimise your premises.

During the visit Lynda will provide help, support, and ideas to strengthen and enhance your premises, and look for quick wins as well as longer term projects, offering cost effective and low cost or free solutions to increase footfall and ultimately profit. This will include the exterior design, windows, and the internal layout, merchandising and display.

Lynda has many years of experience in retail design; formerly Director of Visual Merchandising at House of Fraser and since 2007 Lynda has been running her own agency, International Visual. Projects have included over 25 high street regeneration programmes for councils across the UK, designing shops, cafes for independent retailers, designing window schemes, Christmas themes, and providing visual merchandising project management to high street brands.